Terms and conditions
In place starting with 01.12.2019
- Defining elements
1.1. The online store KILL EM WITH STYLE is managed and maintained through the website www.killemwithstyle.com (hereinafter referred to as “Site”) by S.C. KILL EM LTD S.R.L., with registered office in Str. Poplar, no. 26, Urziceni, Ialomita, unique registration code 38780973, no. of registration at the Trade Register J21 / 50/2018.
1.2. In this document the following terms will mean:
- “Seller”: S.C. KILL EM LTD S.R.L., with registered office in Str. Poplar, no. 26, Urziceni, Ialomita, unique registration code 38780973, no. of registration with the Trade Register J21 / 50/2018;
- “Buyer”: represents the person, company or other legal entity that accesses the Site and places an Order;
- “Goods and Services”: any product or service presented on the Site, including those mentioned in the Order or regarding the way they are to be provided to the Buyer by the Seller;
- “Specifications”: all specifications and / or description of the Goods and Services, including the way they are specified in the Order;
- “Order”: represents the electronic document that intervenes as a form of communication between Seller and Buyer, through which the Seller agrees to deliver to the Buyer Goods and Services, and the Buyer agrees to receive these Goods and Services and to make their payment;
- “Contract”: represents the Order confirmed by the Seller by issuing the fiscal invoice. The conclusion of the Contract does not take place when placing the Order or issuing the confirmation of receipt of this Order.
2.1. The Seller reserves the right to change the Terms and Conditions at any time, without prior notification or without giving reasons. The changes will be made by updating this document, becoming mandatory and with immediate effect. If you do not agree with the changes made, please cease accessing and using the Site. Continuing to access and use the Site or to purchase the Goods and Services presented on the Site by you after modifying this document will constitute acceptance of the modifications made.
- Contract documents
3.1. When placing an Order, the Buyer expresses his agreement to receive from the Seller electronic commercial messages and / or through the telephone. Placing an Order on the Site will be followed by contacting by e-mail and / or telephone, attesting the placing of the Order and the fact that it will be processed by the Seller’s representatives. This e-mail, as well as telephone or other discussions with the Seller’s representatives, does not constitute firm acceptance of the Order and does not mean the conclusion of the Remote Contract.
3.2. Sending an e-mail from the Seller of the delivery notification to the Buyer, without requiring confirmation of receipt from him, constitutes the moment of the conclusion of the Remote Contract and implies the complete acceptance of the terms of the Order. Buyer can cancel an Order before receiving the delivery notification message, by e-mail at [email protected] The order will be considered canceled when the Buyer has received by e-mail and / or telephone the confirmation of cancellation from the Seller’s representatives.
- Intellectual property rights
4.1. The entire content of the www.killemwithstyle.com site is the property of S.C. KILL EM LTD S.R.L. and it is protected by copyright law, it cannot be taken over, partially or fully copied or used for the creation of derivative works without the express written consent of the owner. Use for any purpose other than personal or non-commercial use is strictly forbidden.
- Prohibited conduct
5.1. It is strictly forbidden:
- partial or total copying, disassembly, creation of derivative works or use in any other way of the source code of the Site, as well as of any element contained in the services of the Site, including, but not limited to: texts, images , tables, specifications, form of presentation or content of any other nature;
- use of the services of the Site for purposes other than for personal, individual and non-personal use;
- selling, renting, distributing, transmitting or granting rights to a third party regarding the services of the Site or the account created by you for their use;
- use the services of the Site to invade the privacy of third parties, to obtain information about any of the users of these services, to obtain a list of users of these services, or to use data mining technologies, robots or other similar systems for collecting data data;
- copying, modifying, deleting or deteriorating any information contained on the technical equipment, including, but not limited to the servers and computers used or controlled by the Seller;
- impersonating or falsifying your affiliation with any person.
5.2. As a result of the violation of any prohibition provided in this document, the Seller has the right to block with immediate effect, temporarily or permanently, the access to the account involved in the prohibited activity, without this restricting the right of S.C. KILL EM LTD S.R.L. to call on the legal ways to obtain the possible damages caused by the activity carried out through your account.
- Registration on the site
6.1. Access to the Seller’s goods and services can be done online, from a personal computer or a mobile device, such as a tablet or phone, by creating an account on the Website www.killemwithstyle.com. The use of the Site requires the activation of cookies for the browser you use. Recommended browsers for accessing and using the site are: Google Chrome, Mozilla Firefox 16+, Safari 5+, Opera 12+, Internet Explorer 8+. To create an account you need a personal e-mail address, which will be associated with your account on the Site and through which the communication with the Seller’s representatives will be carried out later.
6.1. By creating this account you declare that the data provided by you through the registration form are correct and complete, and accept that you are responsible for the activity carried out through your account. The account created on the Site is personal, being prohibited the use of the access data or the account of another person, either temporarily or permanently. Also, you must immediately contact the Seller’s representatives in case the security of your account has been compromised.
- How do I order?
7.1. By accessing www.killemwithstyle.com/shop and using the menu on the left sidebar, you can browse through the product categories and from there, on the individual page of each product, you will see detailed information (more pictures, sizes and available stock – constantly updated etc.). ).
After you decide on a desired product, from the page of the respective product you have to select the quantity through the “Plus” / “Minus” buttons (the default quantity is of a product) and click on the “Add to cart” button. After you have chosen all the products and you want to place the order, go to the “Shopping Cart” – section you access from the top right, clicking on the corresponding button.
From there you will be able to review and update the list of products added to the cart, as well as the quantity you have selected. Also from the Shopping Cart you will decide the method by which you want to deliver the products. The next step, after clicking on “Proceed to Checkout”, will be the one related to completing the billing and delivery details. After that, click on “Confirm order” to review the order, the desired products, their quantity, subtotal, payment method and final payment. “Place the order” will send you to the last confirmation you need to make in order to place the order.
8.1. All prices displayed within the Site are in LEI and include VAT (19% fee). The prices displayed do not include the delivery costs. There is no minimum order required.
8.2. Due to technical reasons, independent of the Seller’s control, certain products displayed on the Site may have the wrong prices. For these, if the difference between the correct price and the displayed one is over 20%, we reserve the right to contact you personally or to cancel the order directly.
8.3. The seller reserves the right to modify the prices applicable to the services at any time, without any prior notification and without motivation. The new prices will be applicable only to the services purchased after the change of prices. If you do not agree with the price changes, you have the option to stop using the services.
8.4. All payment issues will be fully managed by the Seller’s representatives. If you have any questions, please send an email to [email protected]
- Methods of payment
Payment can be made either in a cash-on-delivery system or with a bank card.
The method of payment repayment allows the payment of the cash order, at the time of delivery, to the courier’s representative. In this case, it is recommended that on the day of receipt of the package you have prepared the full amount for the ordered products.
The payment method with the card means that an order is paid in full, online, through the bank card, when it is placed. This payment is made in safe conditions.
After sending the order, you will be redirected to the PayU page, where you will enter the payment details (the data on the card). Payment is made in lei, at the exchange rate of the bank you belong to (for cards with a currency other than LEI).
Careful! No one will ever ask you for your PIN code, card number or CIV – neither the representatives of SC KILL EM LTD SRL, nor those of the payment processor, nor the representatives of the bank.
In case of delivery of a gift directly to a third person, please contact us before placing the order, by e-mail at [email protected] The payment will be made in advance, by bank card, and the Seller will send the tax invoice directly to the Buyer, not to the third person.
Each Order confirmed includes the specifications of the Goods and Services, the prices, the method and the payment term. The Seller will issue to the Buyer an appropriate fiscal invoice for the goods and services delivered, the prices printed being identical to those specified in the confirmation message of the Order. The buyer has the obligation to provide all the correct and complete information necessary to issue the fiscal invoice.
- Transfer of ownership
The ownership of the goods will be transferred at the time of their delivery to the indicated address (assuming the signature of the receipt of the transport document provided by the courier) and of the payment made in full.
12.1. The Seller undertakes to ship to the Buyer the products contained in the completed Order, respecting the delivery times established and communicated at the time of order confirmation. For the delivery will be applied the tariff related to the chosen delivery method, communicated on the Site at the time of placing the Order.
12.2. The seller will properly pack the products and send them along with the tax invoice. The buyer must notify by e-mail at [email protected] the absence of the tax invoice within 24 hours of receiving the products, otherwise it will be considered supplied.
12.3. Due to the conditions imposed by the Courier company, the Buyer is not allowed to open the package until after the receipt of the receipt and the payment of its value.
12.4. If the packages show visible damage upon receipt, we recommend the Buyer to refuse their receipt and immediately report this incident by e-mail to [email protected] Any subsequent claim regarding these aspects will be void and cannot be considered.
12.5. If the delivery or delivery times of the order cannot be met, the Seller will notify the Buyer and inform him of the estimated deadline for completing the delivery. In case the new delivery time will not be accepted by the Buyer, the order will be canceled.
12.6. If the information provided by the Buyer regarding the delivery is incomplete or incorrect, the Seller does not guarantee compliance with the delivery terms. If within 24 hours the Buyer will not correct the information to establish a new delivery time, the Seller reserves the right to cancel the order.
12.7. Fast courier delivery – FanCourier
The cost of delivery on the territory of Romania by FanCourier fast courier is 25 lei, valid throughout the country.
The courier undertakes to contact the Buyer in advance, by telephone, in order to agree on the time of delivery to the address.
In case the Buyer will not be found at the mentioned delivery address, within the agreed time interval, the courier will contact the Buyer to determine the details of a new delivery. If, on the third attempt, the delivery will not be made, the parcel will be returned to the Seller and the order will be canceled. In case the Buyer cannot be contacted by the Courier, the order will be kept at the courier’s local warehouse for 5 working days, before returning to the Seller.
The buyer can place the respective order again, and will bear in advance the costs of the previous transport (round trip), as well as the costs of a new delivery, by methods communicated directly by the Seller’s representatives (bank transfer, O.P., etc.).
12.8 International delivery
In the case of international deliveries, a single delivery fee of 70 lei is applied. Orders can only be paid by bank card (cannot be paid in Cash-On-Delivery / Refund system).
The packages are delivered by DHL. When the order has left the SC KILL EM LTD SRL warehouse, you will receive by email a tracking number (AWB number) with which you can track the status of the parcel.
The countries we deliver are: Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, United Kingdom (UK), Czech Republic, Slovenia, Slovenia, Spain , Sweden.
For delivery in countries other than the above, please email us at [email protected]
- The right to return to purchase / change the purchased product
13.1. The buyer has the right to renounce the products purchased from the Site, without penalties and without invoking a reason, within 10 working days from receiving the products, according to the provisions of OG 130/200 regarding the protection of consumers when concluding and executing the distance contracts.
13.2. The buyer will be able to request the change of the product, without penalties and without invoking a reason, within 10 working days after receiving the product. In the case of ordering a product that is more expensive, the Buyer will pay the price difference. In case of ordering a cheaper product, the price difference will not be refunded.
13.3. In all cases of return or replacement of the products, the transport costs for return or replacement will be borne by the Buyer.
13.4. In case a product was sent different from the one ordered or with other specifications (different size, different color, etc.), the shipping charges will be borne by the Seller.
13.5. The Seller will only return the requested product after the Buyer has returned the originally purchased product. The cancellation of the purchase of a product or its replacement will be made no later than 30 days after the return and under the following conditions:
- the products must be returned sealed;
- the condition of the products must be the same, not be worn or have no signs of wear or consumption;
- the product must be sent in the original packaging, together with all the related and intact labels and accessories, in the state in which they were sent by the Seller (ex: the labels are not broken or cut).
Otherwise, the Seller reserves the right to refuse the return or to charge a fee for bringing the products to the marketable state.
13.6. The buyer has the right to choose a single date for the return or replacement of a product. The renunciation of the purchase repeatedly will be considered abuse and the Seller has the right to block with immediate effect, temporarily or permanently, the access to the account involved in the abuse.
- Clearing the account
The deletion of your account from the Site can be done in one of the following situations:
- at your request, by an email to [email protected];
- by the Seller, as a result of your violation of the provisions of this contract;
- by the Seller, in case of not using by you the services of the Site for a period greater than 36 months.
- Limitation of liability
SC KILL EM LTD S.R.L. does not guarantee the uninterrupted and deficient availability of the goods and services presented on the Site.
Neither Contracting Party shall be liable for non-performance of its contractual obligations (delayed shipments, loss, destruction, deterioration, non-delivery or erroneous / impartial delivery, or any other problems), if these are caused by force majeure events .
Force majeure means circumstances that have arisen as a result of extraordinary situations, circumstances or events, inevitable, unforeseen or any other act outside the control of the parties and which is recognized by law as a case of force majeure, such as:
- natural causes: earthquakes, cataclysms, devastating storms, tornadoes, natural fires, floods, river discharges, riverbeds, landslides, tree falls, rocks, heavy snowfall or other unfavorable weather conditions, etc .;
- human causes: state of war, state of siege, forced nationalization (passing on state property), revolutions, riots, unauthorized strikes, etc.
- Customer relations
For information or concerns regarding the operation or content of the Services of the Site, please contact us at [email protected]
Any complaints regarding the operation or the content of the services of the Website can be sent by e-mail to [email protected]
- Jurisdiction / litigation
This document is governed by the Romanian legislation in force. The terms and conditions of this document replace other previous understandings, written or verbal, between the mentioned parties. Any misunderstandings will be resolved amicably. In the event that the parties fail to reach an amicable settlement, they will call for settlement at the competent Romanian courts.